Refund Policy

1. Introduction

Our refund policy outlines the conditions under which refunds will be issued for cancelled tours or services.

2. Eligibility for Refunds

Refunds are available for cancellations made according to our cancellation policy. Refunds will be processed within 14 days of receiving a cancellation request.

3. Non-Refundable Items

Visa processing fees, travel insurance, and certain service fees are non-refundable. Any non-refundable elements will be clearly stated at the time of booking.

4. Partial Refunds

Partial refunds may be issued for cancellations made within 30 days of departure. The amount of the partial refund will depend on the terms of the specific package.

5. Refund Process

To request a refund, please contact our customer service team with your booking details. Approved refunds will be credited to the original method of payment.

6. Amendments to Refund Policy

We reserve the right to amend this refund policy at any time. Changes will be posted on our website.